FAQ
Frequently asked questions
Once you sign up and verify your email, the 14-day trial starts automatically. No card is required and all Plan 3 features are open during the trial. We send reminders on days 7, 12 and 14.
Your menu goes offline and the panel becomes read-only; your data is kept for 90 days. When you buy a plan, everything you entered carries on as it was.
No. Your code is created once at registration and never changes. Even if the subscription lapses, anyone scanning the QR sees a “menu temporarily unavailable” page; when you renew, the same QR works again.
Turkish, English and Arabic are included in the plans: Plan 1 Turkish, Plan 2 Turkish plus one foreign language of your choice, Plan 3 all three. German, Russian, Spanish, French, Portuguese and Chinese can be added one by one from the store. Arabic menus display with a full right-to-left layout.
Yes. Our prices include VAT; checkout shows the net amount and VAT separately, and an invoice is issued.
Yes. When upgrading you only pay the difference for the remaining period of your subscription; your end date does not change.
We send reminders 30, 15, 7 and 1 day before expiry. After expiry there is a 7-day grace period during which your menu stays online. If you do not renew, the menu goes offline.
You can ask us to enter your products, prepare the cover image and design the QR print. Just use the “I want setup support” button in the panel.
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